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Support Article

OOTB pzActionButtons disappears when saving an object

SA-14908

Summary



In Pega Customer Service for Healthcare 7.6 on PRPC 6.3 SP1, user observes that the pzActionButtons disappears if a grid row is expanded when the pxButton control is clicked.

Error Messages



Not Applicable.

Steps to Reproduce



In user’s application, expand a grid row and then click on Save button.
​ The Out-of-the-box (OOTB) “Submit” button using the out of the box pzActionButtons control disappears.


Root Cause



A defect in Pegasystems’ code or rules.

Resolution



Perform the following local-change:
Change "Submit" button in pyActionAreaButtons section set control "pzActionButton" to "pxButton".

Published October 16, 2015 - Updated December 2, 2021

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