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Support Article

Open in New Window feature not working as expected



User  is unable to open pop-up window in 7.1.6. where same thing is working 6.2 SP2

Getting security errors while opening popup.

Error Messages

The element cannot be found. 

Steps to Reproduce

1. Create a section rule
2. Add a button and link its action to Open a New Window
3. For the new window give the url - which we have tested earlier as to be working fine by opening it in a new tab.
4. Run the section

Root Cause

As observed in PRPC 7.1 , %3f is getting appended if the parameter value has an empty space for any URL that is being launched using OpenURLInWindow. The usecase is breaking because of the addition of %3f.


Issue is resolved using the following local change:
Use Add icon in the OpenURLInWindow configuration window


Published January 31, 2016 - Updated October 8, 2020

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