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Support Article

Open Rule is new window does not work correctly



On a Button on click event, when using the Open Rule action. The rule will open up but the CSS isn't applied correctly.

Error Messages


Steps to Reproduce

In a section, configure a button's onclick event to use the Open URL in Window action and use WBOpen activity passing the appropriate parameters for any rule.

Root Cause

The root cause of this problem is a defect in Pegasystems’ code/rules. Vertical align- middle needs some display and height settings specific to IE. 


This issue is resolved through the following local change:
Add the following style block to the end of py-enduser71-workarea-overrides css file: 

.ie div.content-inner > div.field-item span.workarea_header_titles span.leftJustifyStyle{ 
display:inline !important; 


Published January 31, 2016 - Updated October 8, 2020

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