Support Article
Open tasks in interaction driver duplicate post upgrading Chrome
SA-83901
Summary
After upgrading to Chrome version 75.0.3770.100, the open tasks in the interaction driver of the Pega Customer Engagement for Life Sciences 7.22 duplicate. When clicking the last open task, a popup displays with a message, 'Empty Assignment Key'.
Error Messages
Not Applicable.
Steps to Reproduce
- Perform a patient search, and navigate to the interaction driver. Two 'Schedule Reminder’ tasks are open
- Click the first ‘Schedule Reminder’ task. The task opens, however, even after opening the top task, two tasks still display under ‘All Open Tasks’
- Click the last ‘Schedule Reminder’ task. A popup with message displays
Root Cause
User has configured an open assignment and refresh other section with run data transform on an item click. Sometimes the refresh section completes prior to doUIAction resulting stale data in UI.
Resolution
Perform the following local-change:Select the 'defer load contents' option on the section where the refresh other section response is required to display the latest response.
Published August 19, 2019 - Updated December 2, 2021
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