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Support Article

'Open URL in window' action in a table grid works incorrectly



The 'Open URL in window' action in a table grid does not work correctly when the following Dynamic System Setting (DSS) value is false:

However, this works when the DSS value is true. 

Error Messages

NullPointerException in SafeURL.put(key,value) (InsKey), {null}

For more information, refer BUG-348921.

Steps to Reproduce

  1. Configure a table grid
  2. Render a report definition in the grid
  3. Configure a 'Open URL in window' action
  4. Set the following DSS to false: 
  5. Run the case

Root Cause

A defect in Pegasystems’ code or rules.


Apply HFix-41963.


Published July 23, 2018 - Updated October 8, 2020

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