Support Article

Open workitems from a repeating grid not working properly

SA-36463

Summary



User has configured repeat grid work items.

When user clicks on work item, it will open the work item in new tab. However for the first time, when user clicks on work item, then in new tab work item grid is displaying.

From second time onwards, it is displaying the work item in new tab as expected.


Error Messages



Not applicable


Steps to Reproduce



1. Configure sec1, with repeat grid.
2. Configure sec2, by including sec1 by using dynamic container.
3. Configure sec3, with tab layout with by including sec2 and dynamic container.

Root Cause



A software use or operation error: User configuration.

Resolution



Perform the following local-change:

Remove dynamic container in sec2 and include sec1 directly in sec2, then it is works as expected.

Published April 13, 2017 - Updated May 2, 2017

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