Support Article
Opening case type in case designer does not render steps in IE8
SA-6663
Summary
Opening case type in case designer does not render steps in IE 8 browser.
Error Messages
Not Applicable.
Steps to Reproduce
Open a case type in case designer which has steps in the stages. Observe that it does not render steps in IE 8.
Root Cause
The root cause of this problem is a defect in Pegasystems’ code or rules.
Resolution
This issue is scheduled to be resolved in Pega 7.1.8.
Utilize the following local change for Pega 7.1.7, as a temporary solution.
Place the following code in your UserWorkForm HTML fragment:
<style type="text/css">
.ie8 div[node_name="pzProcessesList"] table.gridTable > tbody > tr.cellCont > td.gridCell {
z-index:0 !important;
}
</style>
Published January 31, 2016 - Updated October 8, 2020
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