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Support Article

openNewFormWithKey() function stops working after Pega 7 upgrade



The openNewFormWithKey() does not work after the application is upgraded from PRPC 5.5 to Pega 7.1.5. A webpage error pops up. 

Error Messages

Object doesn't support property or method 'openNewFormWithKey'

Steps to Reproduce

1. In a non-autogenetrated section, use href tag to refer openNewFormWithKey function.
2. Click the link.

Root Cause

The reference to PRWBScripts HTML fragment has been missed out in the HTML code that refers openNewFormWithKey function.


This is resolved by a Local-change. Include the below codesnippet into the non-auto generated section.

{ include PRWBScripts }

Published May 11, 2015 - Updated October 8, 2020

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