Support Article
OpenURLInSpace opens in a Pop Up instead of work Area
SA-18623
Summary
User upgraded from 6.2 to 7.1.7. They are converting their traditional portals to composite portals. In their application they are using OpenURLInSpace which opens as popup instead of work area unlike old version.
Error Messages
No error message
Steps to Reproduce
1. Create a composite portal , with screen layout "top left"
2. Create a section for left plane use html where you can use OpenURLInSpace on button click, OR create a list view on right pane where onclick is configured to call OpenURLInSpace which calls an activity to do Show-Harness
Expected Result:
It should open the url in workspace
Actual Result:
It opens the url in a popup
Root Cause
An issue in the custom application code or rules. OpenURLInSpace is mainly for fixed portals to open URL in a specific space.
In composite portals, to open in a popup, use the "rulebyurl", "spacehomewithurl", "listbybasket", "listbyurl", "listbyuser" actions.
Resolution
Perform the following local-change:
Suggested user to either
- configure autogenerated actions like openWorkItem, openWorkByHandle, Create New Work, launch harness. (OR)
- launch using the below API as it is not possible for the customer to convert it to auto generated sections.
openSpace("Work", url, "formbyurl")
Published January 31, 2016 - Updated October 8, 2020
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