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Support Article

OpenURLInWindow not working with SNAPStart URL



OpenURLInWindow not working with SNAPStart URL , to define a specific use case:
In AES, We are constructing a URL to open a rule type by passing pzinskey to be opened using snapstart. the URL constructed is as follows:
http://sdevrulese:84/prweb/[email protected]&openHandle=RULE-OBJ-ACTIVITY RULE-OBJ-REPORT-DEFINITION PXRETRIEVEREPORTDATA #20140423T091233.014 GMT&Format=Harness&OpenFromPage=false&CreatePage=true

but URL gets truncated to http://sdevrulese:84/prweb/[email protected]&openHandle=RULE-OBJ-ACTIVITY RULE-OBJ-REPORT-DEFINITION PXRETRIEVEREPORTDATA

This happens on ML7 , works fine on our ML5 systems.
Tried the correctly constructed URL on the browser and the same happens; the URL is truncated till the timestamp. If we encode the URL and test the same. the PRPC Login page is rendered.

Error Messages

No error message in logs but the newwindow says the rule does not exist as the complete pzinskey is not possible.

Steps to Reproduce

use OPenURLinWindow control with any snapstart URL with the openHandle parameter with any rule's pzinskey.


This issue is resolved by hotfix item  HFIX-21678
As part of this HFIX updated method to encode the provided URL.

Published June 12, 2015 - Updated October 8, 2020

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