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Support Article

Optimistic locking does not work for NBAM framework

SA-13080

Summary



When an application is built on the NBAM 07.11 framework, optimistic locking does not functioning as expected.

Error Messages



Default locking error message.

Steps to Reproduce



1. Login as Dummyuser1.
2. Launch Case Manager 7 Portal.
3. Start flow using the path Create > OptimisticLockingFlow.
4. Try Login as Dummyuser2.
5. Launch Case Manager 7 Portal.
6. Open the same Work object used in DummyUser1. Even though you have not performed any action on DummyUser1 the locking message will be shown in Dummyuser2 which is not the behaviour of Optimistic locking.



Root Cause



This behaviour was due to an issue with the NBAM OOTB ruleset.


Resolution



This issue is resolved by Hfix-23200 in which the Assign-OpenAndLockWork Activity that is initially overridden in NBAM ruleset, is rebase lined to the precise version which checks the locking behaviour and handles it accordingly.

Published August 14, 2015 - Updated October 8, 2020

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