Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Option for SMTP-Port-Configuration on Outgoing E-Mail Missing



On the instance of "Data-EmailAccount" it is possible to provide configuration for the SMTP-Host, Default-From, SSL, etc.
For sending of encrypted E-Mail we have the option to use a gateway, but this one is not working on default SMTP-Port, but using a different one.

Error Messages

Timout happens using "Test Connectivity" on "Data-EmailAccount"-Instance.

Steps to Reproduce

No connection possible to intended SMTP-Service due to non-default port-usage.

Root Cause

The respective feature was missing.


This issue is resolved by HFix-9638.

Published January 31, 2016 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us