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Support Article

ORA-12899 error during Smart Investigate 7.11 Install



During import of SIPayment,jar to install the Smart Investigate for Payments v7.11, the install fails to complete with errors that include:

Error Messages

Caused by: ORA-12899: value too large for column "PEGA7"."PR4_RULE_VW"."PYLABEL" (actual: 65, maximum: 64)

Steps to Reproduce

Run import

Root Cause

A defect or configuration issue in the operating environment.  Some unicode database columns need to be enlarged.  


Perform the following local-change: 

In the media/Hotfixes/Pega7UnicodeFix directory there is a script which provides the database alterations that are needed to modify the database tables in a unicode database.  This script also contains database trigger changes that would be needed if installing on Pega 7.1.7 or earlier.  In 7.1.8+ these database triggers are no longer needed.

-- Pega 7 database changes to fix column size issues for Unicode databases

-- Alter table start
alter table pr4_rule_property modify pylabel VARCHAR2 (128) ;
alter table pr4_fieldvalue modify pylabel VARCHAR2 (128) ;
alter table pr4_rule_vw modify pylabel VARCHAR2 (128) ;
alter table pr_index_reference modify pxReferencingDescription VARCHAR2 (128) ;
alter table pr4_rule modify pylabel VARCHAR2 (128) ;
-- Alter table end

Published January 31, 2016 - Updated December 2, 2021

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