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Support Article

Out-of-the-box WorkListEmbed report definition is incorrect

SA-16737

Summary



In an environment running Pega Customer Service for Financial Services 7.1.4, when executing Out-of-the-box (OOTB) report definition called “Assign-Worklist.WorkListEmbed”, one criteria does not get interpreted:


 


Error Messages



Not applicable.


Steps to Reproduce

  1. Run report definition Create a Report Definition Assign-Worklist.WorkListEmbed.
  2. Observe that no results are returned back. Wrong query generated.


Root Cause



The root causes are, firstable the page “Declare_SCMFSApplicationSettings” is not defined on “Pages & Classes” as it should:


 
And also because the Data Page reference is having an unexpected blank between the page and property names (“Declare_SCMFSApplicationSettings .ScmfsWorkClass”):



Resolution



Apply HFix-24806.

 

Suggest Edit

Published January 31, 2016 - Updated December 2, 2021

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