Support Article
Output template CSV file EOL appended with additional comma
SA-43331
Summary
When creating a file with an Output template, each line in the file is appended with an additional comma at the end.
Error Messages
Not Applicable
Steps to Reproduce
- Create an Output template (destination type = file).
- Use the template in the Offer flow (Pega Marketing uses the Output template).
- Run the campaign containing the Offer flow (create a standard Pega Marketing campaign that contains a marketing strategy which refers to the Offer flow).
- Download the file from the Marketing portal.
Root Cause
A defect in Pegasystems’ code. The third-party program which read the CSV file handled the additional comma programmatically.
Resolution
Pega Marketing 7.22 does not support this.
Published February 4, 2018 - Updated December 2, 2021
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