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Support Article

Overlay that displays on click of Import does not respond



The overlay that displays on click of Import during file upload, does not respond.

Error Messages

Not Applicable

Steps to Reproduce

  1. Use the pzManageRecords section in any harness or section.
  2. Source the grid in pzManageRecords with more than 15 columns.
  3. Resize the window.
  4. Click the Import button.

Root Cause

A defect in Pegasystems’ code or rules.
Width of the overlay is calculated based to the number of columns in the grid.


Perform the following local-change:

Add the below code in the UserWorkForm to modify the width of the overlay. <style>
  div[aria-label="Upload Data Records"]#po0{

Note: This local-change does not work for localization.

Modify aria-label value according to the language.

For example, for French, use the below code.

div[aria-label="Charger les enregistrements de données"]#po0{


Published December 14, 2018 - Updated October 8, 2020

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