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Support Article

Page does not autoscroll when drag drop area is not visible

SA-48181

Summary



A drag and drop area is created in a section. When the required drop area is not visible, the page does not autoscroll. This occurs in the Internet Explorer browser.


Error Messages



Not Applicable


Steps to Reproduce

  1. Create a section rule and configure pzmultiDragDropControlStandard.
  2. Configure other random controls below pzMultiDragDropControlStandard, such that a vertical scroll bar displays. 
  3. Scroll till the bottom of the page.
  4. Drag any image or file to the drop area.


Root Cause



A third-party product issue.


Resolution



Perform the following local-change:
  1. Scroll to the area where the dropdown control is configured.
  2. Attach the files accordingly.

Published July 23, 2018 - Updated October 8, 2020

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