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Support Article

Page remove and refresh section adding blanks rows

SA-21363

Summary



When removing a row from tree grid  and refreshing the section shows blank rows. expected behavior is that deleted rows should disappear & tree grid should reflect it.




Error Messages



Not Applicable

Steps to Reproduce

  1. Delete couple of rows from tree grid
  2. Update the clipboard by running activity and then refresh the section that contains tree grid
  3. notice the tree grid


Root Cause



An issue in the custom application code or rules.

Resolution



Here’s the explanation for the reported behavior: 

Refresh section action in tree grid is posting values from the browser hence the inconsistently. For this configuration, User had to disable the Posting data on refresh which resulted the expected behavior.
Suggest Edit

Published March 25, 2016 - Updated October 8, 2020

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