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Support Article

Pages in uploaded PDF file are blank

SA-68510

Summary

On uploading a PDF file from a local machine using the pyUploadFile out-of-the-box activity, some pages in the uploaded PDF are blank. This occurs sporadically for documents with more than 20 pages.


Error Messages



Not Applicable


Steps to Reproduce

  1. Upload a PDF document to the work object using pyUploadFile activitly.
  2. Download the attached PDF document and view the content.


Root Cause



A defect in Pegasystems’ code or rules.


Resolution



Apply HFix-48987.


 

Published December 2, 2018 - Updated December 2, 2021

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