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Support Article

Paragraph rule does not display datetime in defined format



In a Paragraph rule when a Date or DateTime property is referenced, which is intended to display in this format: dd/MMM/yyyy
However at run-time the format is different

Error Messages

Not Applicable

Steps to Reproduce

1. Create Section and add Paragraph.
2. Configure Paragraph to reference 2 properties of types in question and specify custom formats to show dd/MMM/yyyy.
3. Run Case Type and observe that format is different form you have defined.

Root Cause

An issue in the custom application code or rules as Paragraph cannot use auto-generated controls.


Perform the following local-change: customer has to implement non-auto generated control according to his required format.


Published February 22, 2016 - Updated October 8, 2020

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