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Support Article

Parameter page used by Agent not reset



When an Agent processes multiple queue items the parameter values used by the Agent Activity are not reset before processing each new item. 

Error Messages

Not Applicable

Steps to Reproduce

Create an Agent which processes lots of items where information is stored on the parameter page.

Root Cause

This is the expected Agent behavior.  


Agents use the same parameter page to process "ALL" or "max no of items" in one wake-up run.

If you need to reset the parameter page for each new item then this should be done explicitly at the start of the activity.


Published January 31, 2016 - Updated October 8, 2020

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