Support Article
PartialArbCb indicator displays incorrect amount
SA-27547
Summary
An issue was observed with the PartialArbCb indicator in the second chargeback. PartialArbChargebackAmout indicator calculation provided incorrect result.
Error Messages
Not Applicable
Steps to Reproduce
Perform a second chargeback.
Root Cause
A defect in Pegasystems’ code or rules:
The PartialArbChargebackAmout indicator calculation is based on chargeback amount instead of Represent Amount.
Resolution
Apply HFix-28980.
Published September 13, 2016 - Updated December 2, 2021
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