Support Article

Party role is not set in the correspondence when changed



In create correspondence, the party role is not being set when the correspondence name when changed in the drop-down list. 

Error Messages

Not Applicable

Steps to Reproduce

  1.  Use Claims Work Station 7.11+.
  2.  Log into Claims Manager portal.
  3.  Open any existing claim and click  "Create Correspondence" option from Local actions list.
  4.   Navigate to Select a Role > Select Correspondence to Request Additional Patient Info > Edit  > Submit > Change the role > Change the Option to Edit > Submit. 

Root Cause

In CorrCreate HTML Fragment , 'CreateselectedCorr' is called only when pyCorrPage.pyBody is empty but the use case mentioned has the CorrBody and then user is changing the PartyRole and the correspondence is not updated with the latest values. 

On removing pyCorrPage.getString("pyBody").equals("") condition when callingCcreateselectedCorrthe activity is getting called and the value is getting updated.



Apply HFix-29593.


Published September 23, 2016 - Updated October 4, 2016

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