Support Article

Party role is not set in the correspondence when changed

SA-28362

Summary



In create correspondence, the party role is not being set when the correspondence name when changed in the drop-down list. 

Error Messages



Not Applicable


Steps to Reproduce

  1.  Use Claims Work Station 7.11+.
  2.  Log into Claims Manager portal.
  3.  Open any existing claim and click  "Create Correspondence" option from Local actions list.
  4.   Navigate to Select a Role > Select Correspondence to Request Additional Patient Info > Edit  > Submit > Change the role > Change the Option to Edit > Submit. 

Root Cause



In CorrCreate HTML Fragment , 'CreateselectedCorr' is called only when pyCorrPage.pyBody is empty but the use case mentioned has the CorrBody and then user is changing the PartyRole and the correspondence is not updated with the latest values. 

On removing pyCorrPage.getString("pyBody").equals("") condition when callingCcreateselectedCorrthe activity is getting called and the value is getting updated.

 

Resolution



Apply HFix-29593.

 

Published September 23, 2016 - Updated October 4, 2016

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