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Support Article

Passivation Data and requestors

SA-18967

Summary



In the sreenshot of System Management Application (SMA), one can see several requestors with the expire time in the past. It's normal ?



The time between Created and Expire is 24 hours. Where one can configure this, and have you some preconisation about this.

 

Error Messages



Not Applicable.


Steps to Reproduce



The steps to reproduce the issue is not known.


Root Cause



Not Applicable.


Resolution



User queries: -In the sreenshot of SMA, user can see several requestors with the expire time in the past. Is it normal ? 


Yes, this is normal and it helps you in reporting of the passivated requestors.

-The time between Created and Expire is 24 hours. Where one can configure this, and have you some preconisation about this. 

There is an agent 'System Cleaner' which will be run periodically to purge the passivated requestors, so this agent should have been run at your system every 24 hours to purge the entries.

-If searched in SMA on some requestor that are on the directory /.../temp/PassivationData/F/, some are present but without operator ID, or someone are not present. 

Passivation of requestor session depends on three factors:

-On timeout
-Never
-NoAuthenticateOnActivate

Go through the below  PDN article to know more about Passivation:

https://pdn.pega.com/sites/pdn.pega.com/files/help_v718/procomhelpmain.htm#concepts/concepts2/conceptspassivation.htm 


So must be purge the directory /.../temp/PassivationData/ when we restart the jboss instance?

One can purge the passivated files however might lose the previous session

- The System Cleaner agent purge the 
/..../temp/PassivationData/ directory ?

System Cleaner will purge the records present in pr_perf_stats table, it does not delete the passivation data from temp directory, there is that privilege to delete it from temp directory.

 

Published February 20, 2016 - Updated October 8, 2020

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