Support Article

Password mismatch error while creating operator



Password mismatch error while creating account is observed while testing Pega for Government 7.1.6 on Pega 7.2.2.

Error Messages

Passwords don't match. Try again?

Steps to Reproduce

1. Click on Create Operator.
2. Enter required details.
3. Enter same password and confirm password.
4. Clicking on Create Account and error displayed.

Root Cause

A defect in Pegasystems’ code or rules. 

Withdrawn the properties ConfirmPassword (PegaSys-UserServices-Data-Registration) which is of type password, created the same property with the type as text and updated the section which use these properties to the pxObfuscated UI control.

Validation rules are also updated with the new logic to compare passwords.


Apply HFix-29612.


Published September 26, 2016 - Updated October 6, 2016

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