Support Article
PCS Framework BenefitTree Summary View
SA-26669
Summary
When trying to map values for AuthRequired, OOpsApplies, and ReferenceReq from the network configuration level, but they are not being populated in child items.
Error Messages
Not Applicable
Steps to Reproduce
Try to map your custom property values to existing Out-of-the-box (OOTB) Benefit Tree Summary view in Rule-HC-PCS-
Root Cause
For the properties being referenced in the summary view, null values are present on the clipboard.
Resolution
OOTB pre-activity has the necessary steps to populate the values for OOTB properties referenced in summary view. Changes should be done similarly for the custom properties.
Published August 23, 2017 - Updated December 2, 2021
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