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Support Article

PCS Framework BenefitTree Summary View

SA-26669

Summary



When trying to map values for AuthRequired, OOpsApplies, and ReferenceReq from the network configuration level, but they are not being populated in child items.


Error Messages



Not Applicable


Steps to Reproduce



Try to map your custom property values to existing Out-of-the-box (OOTB) Benefit Tree Summary view in Rule-HC-PCS-


Root Cause



For the properties being referenced in the summary view, null values are present on the clipboard.

Resolution



OOTB pre-activity has the necessary steps to populate the values for OOTB properties referenced in summary view. Changes should be done similarly for the custom properties.

Published August 23, 2017 - Updated December 2, 2021

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