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Support Article

PCS_711 Upgrade Fails

SA-2590

Summary



While importing the zip file (AB_PCS_V711_for_PRPC_V715) for PCS framework, user got a NPE exception.

Error Messages



java.lang.NullPointerException
    at com.pegarules.generated.activity.ra_action_pygetbundlepars_3bcc88d2a7dc780dc7aef8410f00751c.step5_circum0(ra_action_pygetbundlepars_3bcc88d2a7dc780dc7aef8410f00751c.java:520)
    at com.pegarules.generated.activity.ra_action_pygetbundlepars_3bcc88d2a7dc780dc7aef8410f00751c.perform(ra_action_pygetbundlepars_3bcc88d2a7dc780dc7aef8410f00751c.java:138)
    at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3275)
    at com.pegarules.generated.flow.ra_action_pximportappbundle_92d7d2ee85318ebd4923844bd3565eee.RunTaskActivity(ra_action_pximportappbundle_92d7d2ee85318ebd4923844bd3565eee.java:6386)
    at com.pegarules.generated.flow.ra_action_pximportappbundle_92d7d2ee85318ebd4923844bd3565eee.Task_UTILITY233_circum0(ra_action_pximportappbundle_92d7d2ee85318ebd4923844bd3565eee.java:1479)
    at com.pegarules.generated.flow.ra_action_pximportappbundle_92d7d2ee85318ebd4923844bd3565eee.perform(ra_action_pximportappbundle_92d7d2ee85318ebd4923844bd3565eee.java:617)
    at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3275)

Steps to Reproduce



Import AB_PCS_V711_for_PRPC_V715.zip


Root Cause



The root cause of this problem is defect/misconfiguration in the PRPC operating environment. The zip file contains 4 RAP files.  The first 3 where read and imported without issue.  For some reason the import tool was unable to read the next archive from the filesystem.  



Resolution



This issue is resolved through the following local change: Admin retried importing zip file and this time the import completed successfully.
Suggest Edit

Published January 31, 2016 - Updated October 8, 2020

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