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Support Article

PDC displays the cluster nodes as offline



Predictive Diagnostic Cloud (PDC) displays all cluster nodes as offline.

Error Messages

Not Applicable

Steps to Reproduce

  1. Log in to PDC.
  2. Access the Enterprise section of the portal for PegaProd environment. and no production nodes are displayed.

Root Cause

The SSL certificate for PDC was updated.


Download and import the new certificate to the keystore.

Published April 5, 2019 - Updated October 8, 2020

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