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Support Article

PDC displays the cluster nodes as offline

SA-76754

Summary



Predictive Diagnostic Cloud (PDC) displays all cluster nodes as offline.


Error Messages



Not Applicable


Steps to Reproduce

  1. Log in to PDC.
  2. Access the Enterprise section of the portal for PegaProd environment. and no production nodes are displayed.


Root Cause



The SSL certificate for PDC was updated.


Resolution



Download and import the new certificate to the keystore.

Published April 5, 2019 - Updated October 8, 2020

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