Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

PDF document generated with Japanese Characters is incorrect

SA-24030

Summary



When generating PDFs for a flow which includes Japanese characters, a document is created using invalid strings.


Error Messages



Not Applicable


Steps to Reproduce

  1. Create a flow and add a flow action to capture some user inputs.
  2. Add a PDF generation Shape to the flow.
  3. Execute the flow.
  4. Enter Japanese characters to any of the input fields.


Root Cause



A defect in Pegasystems’ code or rules.


Resolution



Perform the following local-change:

In the pyAttachAsPDF activity, add a Property-Set to set the font directory as below,

Set the PropertiesName to param.pyPDFFontsDirectory.


Suggest Edit

Published August 15, 2019 - Updated October 8, 2020

Did you find this content helpful? Yes No

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us