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PDF document generated with Japanese Characters is incorrect



When generating PDFs for a flow which includes Japanese characters, a document is created using invalid strings.

Error Messages

Not Applicable

Steps to Reproduce

  1. Create a flow and add a flow action to capture some user inputs.
  2. Add a PDF generation Shape to the flow.
  3. Execute the flow.
  4. Enter Japanese characters to any of the input fields.

Root Cause

A defect in Pegasystems’ code or rules.


Perform the following local-change:

In the pyAttachAsPDF activity, add a Property-Set to set the font directory as below,

Set the PropertiesName to param.pyPDFFontsDirectory.

Suggest Edit

Published August 15, 2019 - Updated October 8, 2020

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