Support Article

PDF file does not include the chart that is part of the report

SA-33860

Summary



When a scheduled summarized report is run and the output is emailed through PDF, the PDF file does not include the chart that is part of the report.

When the report is exported via PDF within case manager directly, the PDF file includes the chart that is part of the report.


Error Messages



Not Applicable


Steps to Reproduce



Scheduled report and run it through Case Manager portal.


Root Cause



Currently this feature is not supported.

However a third part API (phantom JS) can be used to achieve this.

Resolution



Refer: https://pdn.pega.com/exporting-chart-scheduled-report-pdf-file

Above article explains the way concerned featured can be achieved.

Published February 17, 2017 - Updated March 1, 2017

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