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Support Article

PDF generated has smaller font size post upgrade



PDF generated on Pega 7.2.2 using the out-of-the-box HTMLToPDF activity has smaller fonts when compared to the PDF generated on PRPC 6.1 SP2.

Error Messages

Not Applicable

Steps to Reproduce

  1. Upgrade from PRPC 6.1 SP2 to Pega 7.2.2
  2. Configure a use case to contain an attachment generated using the out-of-the-box HTMLToPDF activity
  3. Run the use case and generate PDF

Root Cause

A defect in Pegasystems’ code or rules.


Perform the following local-change:

Add param.htmlWidth to HTMLToPDF activity and set the value to 950. This value is inversely proportional to the generated font size.

Published August 17, 2017 - Updated October 8, 2020

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