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Support Article

PDF generated has smaller font size post upgrade

SA-40828

Summary



PDF generated on Pega 7.2.2 using the out-of-the-box HTMLToPDF activity has smaller fonts when compared to the PDF generated on PRPC 6.1 SP2.


Error Messages



Not Applicable


Steps to Reproduce

  1. Upgrade from PRPC 6.1 SP2 to Pega 7.2.2
  2. Configure a use case to contain an attachment generated using the out-of-the-box HTMLToPDF activity
  3. Run the use case and generate PDF


Root Cause



A defect in Pegasystems’ code or rules.

Resolution



Perform the following local-change:

Add param.htmlWidth to HTMLToPDF activity and set the value to 950. This value is inversely proportional to the generated font size.
Suggest Edit

Published August 17, 2017 - Updated October 8, 2020

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