Support Article
PDF is not generated in Pega 7.4
SA-72400
Summary
PDF is not generated in Pega Platform 7.4.
Error Messages
Not Applicable
Steps to Reproduce
Configure a button with HTMLToPDF activity on click.
Root Cause
Linux environment default font family was not set to 'Eutophia'.
Resolution
Perform the following local-change:
- Set the default family for Linux environment to 'Eutophia'.
- Create a file /etc/fonts/local.conf and include the below entries
<?xml version='1.0'?><!DOCTYPE fontconfig SYSTEM 'fonts.dtd'><fontconfig> <alias><family>serif</family> <prefer><family>Utopia</family></prefer> </alias> <alias> <family>sans-serif</family> <prefer><family>Utopia</family></prefer> </alias> <alias><family>monospace</family> <prefer><family>Utopia</family></prefer> </alias> <alias><family>dialog</family> <prefer><family>Utopia</family></prefer> </alias> <alias><family>dialoginput</family> <prefer><family>Utopia</family></prefer> </alias></fontconfig>
- Save the file.
- Restart the server.
Published August 19, 2019 - Updated December 2, 2021
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