PDF rendering issues
SummaryWhile generating the PDF using Out-of-the-box (OOTB) "HTMLToPDF" user sees issues.
Fonts are not rendered in the generated PDF. To quote an example, fonts like "Arial" are replaced with "Helvetica".
Error MessagesNot Applicable
Steps to Reproduce1) Create a correspondence rule and add content with Arial font.
2) Create an activity and retrieve the content of correspondence using Property-Set-Corr.
3) Call OOTB "HTMLToPDF" to generate the PDF file by passing Markup parameter.
4) Call Code-Pega-PDF.AttachToWork to attach PDF file to case.
5) Download the attachment and observe the fonts rendered in the PDF file.
Root CausePRException is thrown in PDFResourceHandler, Made code changes to handle the exception.
Published November 29, 2016 - Updated February 19, 2017