PDF View displays symbols instead of content
When the user clicks View PDF, the PDF view displays special characters instead of the content.This occurs for a few PDF files. However, when the PDF files are downloaded, the content displays correctly.
Steps to Reproduce
- Log in to the Pega Platform.
- Add a PDF attachment to a case.
- Click the PDF to view.
A third-party product issue.
Special characters display when the PDF file extension is in upper case letters.Tomcat 7.0.88 does not have MIME type mapping for the .PDF file extention in web.xml .
Perform either of the following local changes:
1. Add the following MIME type in web.xml of the current Tomcat version.
2. Restart the server.
Or, update Tomcat 7.0.88 (the current version) to Tomcat 8.x.
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