Support Article

PDFs display non-English characters as junk characters

SA-9313

Summary



PDFs display non-English characters as junk characters

Error Messages



Not Applicable.

Steps to Reproduce

  1. Create a PDF with non-English characters (Japanese, Arabic, etc.)

Root Cause



The header section which displays the non-English characters as junk characters contains user’s improper inline style for font-family css property.

Resolution



This issue is resolved through the following local change: modified “font-family” in user’s inline style for the header section. 

 
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Published June 12, 2015 - Updated October 8, 2020


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