Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Pega 0076 alerts generated even when DSM services aren't enabled

SA-71967

Summary



PEGA0076 alerts are generated on various nodes in response to the nodes that are being (gracefully or otherwise) shutdown. The alert relates to the Decision Strategy Management (DSM) functionality, however, theDSM functionality is not used. This occurs only on a cluster of atleast two nodes. 
All the running nodes display PEGA0076 alerts which correspond to other nodes becoming Unavailable (including the case where a node is gracefully shutdown)
.


Error Messages



PEGA0076 alert displays with a similar message as below:

Node a6def5747454aabb77479975266a of service Aggregation.Default became UNREACHABLE


Steps to Reproduce



Unknown


Root Cause



On a system where DSM functionality was not used explicitly, a default out-of-thebox service was setup (and started on all nodes): DATA-DECISION-SERVICE-AGGREGATION DEFAULT

For more information, refer to: https://community.pega.com/knowledgebase/articles/pega0076-alert-decision-strategy-manager-service-node-unreachable



Resolution



In the event of a graceful shutdown of a node, ignore the PEGA0076 alerts for all other remaining running nodes.

If the alert is unexpected, it is necessary to check the PegaRules.log for the node which is mentioned in the Alert message (in the example above, a6def5747454aabb77479975266a).

Published April 2, 2019 - Updated December 2, 2021

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us