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Support Article

Pega 7 failed to start after install - NameNotFoundException

SA-1978

Summary



Pega 7.1.5 failed to start after installation.
Environment: Websphere Application Server (WAS) 8.1.5 + DB2 UDB (10.x)



Error Messages



2014-10-06 15:57:06,438 [ ucmgapp1] [ STANDARD] [ ] [ ] ( pegarules.resadap.RAClient) ERROR - Caught exception while executing Interaction Function, javax.resource.ResourceException: Failed to execute asynchronous task: java.lang.Exception: JNDI API lookup failed for factory: javax.naming.NameNotFoundException: Name comp/env/jms not found in context "java:"., javax.naming.NameNotFoundException: Name comp/env/jms not found in context "java:".


Steps to Reproduce



Install Pega 7.1.5 on WAS


Root Cause



The WorkManager JNDI is configured as "
PRPCWorkManager" instead of "wm/PegaWorkManager".


Resolution



This issue is resolved through the following local change: Change the WorkManager JNDI name to "
wm/PegaWorkManager".
Suggest Edit

Published January 31, 2016 - Updated October 8, 2020

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