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Support Article

Pega 7 HA Passivation data is not cleaned up

SA-19372

Summary



Data of some old passivated requestors were not cleaned up by the system cleaner on the shared storage location when high availability (HA) is enabled or on the local disk when HA is disabled.

Error Messages



Not Applicable

Steps to Reproduce



Not Applicable

Root Cause



A defect in Pegasystems’ code or rules.

Resolution



Apply HFix-25642. It ensures that the system is in a consistent state after starting up.
Suggest Edit

Published February 9, 2016 - Updated October 8, 2020

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