Support Article
Pega 7 HA Passivation data is not cleaned up
SA-19372
Summary
Data of some old passivated requestors were not cleaned up by the system cleaner on the shared storage location when high availability (HA) is enabled or on the local disk when HA is disabled.
Error Messages
Not Applicable
Steps to Reproduce
Not Applicable
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
Apply HFix-25642. It ensures that the system is in a consistent state after starting up.
Published February 9, 2016 - Updated October 8, 2020
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