Pega 7.1.7 server crash in multi-node environment during startup
You have a Pega 7.1.7 instance running on WebSphere either as a single node or in a cluster. The server fails to come up and crashes during startup.
Java core in Unix environment:
1TISIGINFO Dump Event "gpf" (00002000) received
1TIDATETIME Date: 2015/04/02 at 16:22:09
1TIFILENAME Javacore filename: /apps/server/core/profile/javacore.20150402.162153.13304006.0004.txt
1TIREQFLAGS Request Flags: 0x81 (exclusive+preempt)
1TIPREPSTATE Prep State: 0x0
1TIPREPINFO Exclusive VM access not taken: data may not be consistent across javacore sections
Java core in Windows environment:
Type=Segmentation error vmState=0x00000000
Windows_ExceptionCode=c0000005 J9Generic_Signal=00000004 ExceptionAddress=000007FFFF301E21 ContextFlags=0010005f
Steps to Reproduce
Bring up Pega 7.1.7 on a WebSphere platform.
The root cause of this problem is a bug in the Java SDK distributed with WebSphere prior to Fix pack 25.
Java SDK SR11 of Fix Pack 25 or later for WebSphere Application Server 7.0 solves the issue.