Support Article
Pega 8.1.3 installation fails on Windows Server 2016
SA-74938
Summary
Pega 8.1.3 installation using the Command Line fails on Windows Server 2016.
Error Messages
java.io.FileNotFoundException: C:\PegaInstallTemp-04-March-2019-00.01.54\pr_temp\StaticContent\global\ServiceExport\PRPC_Rules\rule-category.zip (The system cannot find the file specified)
Steps to Reproduce
Install Pega 8.1.3 (follow the instructions provided in the Pega 8.1.3 Installation Guide).
Root Cause
A defect or configuration issue in the operating environment.
The Windows Defender anti virus removed archive files (rules zip file) from the installation temp directory. The archive files were created by the Pega Installer.
Resolution
Make the following change to the operating environment:
Temporarily disable the anti virus while performing the installation.
Published March 24, 2019 - Updated December 2, 2021
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