Support Article
Pega application does not start correctly when run on Oracle
SA-53961
Summary
Pega application does not start correctly when run on Oracle database and errors are generated in the logs.
Error Messages
com.pega.pegarules.pub.database.DatabaseException: ORA-00376: file 16 cannot be read at this time
ORA-01111: name for data file 16 is unknown - rename to correct file
ORA-01110: data file 16: '/home/oracle/app/oracle/product/11.2.0/dbhome_1/dbs/MISSING00016'
Steps to Reproduce
Start the application when it is run on Oracle database.
Root Cause
A defect or configuration issue in the operating environment.
The named Oracle datafile is on standby or cannot be created. This occurs when a database is copied incorrectly or when database failover is performed incorrectly.
Resolution
Make the following change to the operating environment:
In Oracle, create and map the datafile.
Published July 23, 2018 - Updated October 8, 2020
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