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Support Article

Pega application reloads after closing a case

SA-96552

Summary



Pega application reloads after closing a case.


Error Messages



Not Applicable


Steps to Reproduce

  1. Configure a FinishAssignment action on click of a button.
  2. Click the button. The default harness (such as, Perform or Review) is loaded instead of the custom harness.


Root Cause



This behavior is as per the Pega product design.


Resolution



Perform the following local-change:
  1. Invoke the FinishAssignment activity
  2. Pass the flowAction name in the TaskStatus and harness name in Harness parameter.
Suggest Edit

Published December 2, 2021

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