Support Article
Pega development node is not visible at AES server
Summary
Pega development node is not visible at the server on the Autonomic Event Services (AES) 7.2.
Error Messages
[662 EST] SystemErr R log4j:ERROR Exception in SOAPAppenderPega.sendEvent()
[663 EST] SystemErr R log4j:ERROR Msg: The server failed to respond
[663 EST] SystemErr R log4j:ERROR Cause:httpclient.NoHttpResponseException: The server failed to respond
[359 EST] SystemErr R log4j:ERROR SOAPAppender failed: java.lang.IllegalArgumentException: The XMLInputFactory does not recognize the property "reuse-instance".
[359 EST] SystemErr R java.lang.IllegalArgumentException: The XMLInputFactory does not recognize the property "reuse-instance".
[359 EST] SystemErr R at throwIllegalArgumentException(StAXMessageProvider.java:42)
Caused by: Transport error: 404 Error: Not Found http.HTTPSender.handleResponse(HTTPSender.java:309)at Sender.sendViaPost(HTTPSender.java:194)
Steps to Reproduce
- Enter the Pega Endpoint SOAP URL in the Pega Diagnostic Cloud URL field
- Verify the connection
Root Cause
Unsupported version of the IBM WebSphere Application Server (WAS) was used to run the Pega version.
Resolution
Perform the following local-change:
Use a supported version of the WebSphere Application Server as described in the platform Support Guide or upgrade Pega to match the version of the WebSphere Application Server.
Tags:
Published March 9, 2019 - Updated December 2, 2021
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