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Support Article

Pega IAC is using the existing session even after logoff



When a Pega Web Mash up user logout from parent application, Pega session is still active and not logged off.

Error Messages

Not applicable

Steps to Reproduce

1. Log in into portal using User1.
2. Perform any action in Internet Application Composer (IAC).
3. Log out as User1.
4. Observe that SMA still shows the User1 session.

Root Cause

A defect or configuration issue in the operating environment.


Because there was a problem with the CORS or same origin policy logoff request from browser is not send to Pega.

Make the following changes to address this problem.

Changes to web.xml to relax CORS policy:

    <param-value>https://<parent application url></param-value>
Suggest Edit

Published December 15, 2016 - Updated December 2, 2021

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