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Support Article

Pega icons are not appearing in high contrast mode



Many Pega out-of-the-box icons (background-images) are not show up in the Windows high contrast mode.

Error Messages

Not Applicable

Steps to Reproduce

  1. Enable “Windows High Contrast” mode.
  2. Login to instance.
  3. Observe all icons are not showing in Internet Explorer Browser.

Root Cause

A defect or configuration issue in the operating environment: “Windows High Contrast” is not officially supported for use with our Pega's accessibility features.


Make the following change to the operating environment: Disable “Windows High Contrast” mode.

Suggest Edit

Published January 31, 2018 - Updated October 8, 2020

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