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Support Article

Pega on logoff does not redirect to SSO login page



User is trying to configure the Pega logoff feature to redirect to Single Sign On (SSO) login portal.
On logoff, it redirects to user portal. The log off works fine with a non-SSO URL.

Error Messages

Not Applicable

Steps to Reproduce

  1. Log in to Pega application
  2. Log out from Pega application. You are logged back in to the application.

Root Cause

There is a redirect after Pega logoff, which results in re-login. This needs an update to the out-of-the-box rule 'Web-Session-Return'.


Update the 'Web-Session-Return' HTML rule with below content.

<meta http-equiv="refresh" content="0; url=< SSO login page>" />

Published January 31, 2016 - Updated October 8, 2020

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