SA-52571

Summary

The Pega logs and Pega Alerts do not display the output as JSON files.

Error Messages

Not Applicable

Steps to Reproduce

Unknown

Root Cause

An issue in the custom application code or rules
The appender to the root logger in the prlog4j2.xml file is configured incorrectly.

Resolution

Perform the following local-change:

Add the following two appenders to the prlog4j2.xml file:

<Configuration status="warn">
<Appenders>
---------------------
---------------------
<RollingRandomAccessFile name="PEGAJSON" fileName="${sys:pega.tmpdir}/PegaRULES.json.log" filePattern="${sys:pega.tmpdir}/PegaRULES-%d{MM-dd-yyyy}-%i.json.log.gz">
<JSONLayout />
<Filters>
<!--Deny message logged under ALERT log level-->
<ThresholdFilter level="ALERT" onMatch="DENY" onMismatch="NEUTRAL"/>
</Filters>
<Policies>
<TimeBasedTriggeringPolicy />
<SizeBasedTriggeringPolicy size="250 MB"/>
</Policies>
<DefaultRolloverStrategy max="20"/>
</RollingRandomAccessFile>

<RollingRandomAccessFile name="ALERTJSON" fileName="${sys:pega.tmpdir}/PegaAlert.json.log" filePattern="${sys:pega.tmpdir}/PegaAlert-%d{MM-dd-yyyy}-%i.json.log.gz">
<JSONLayout />
<ThreadContextMapFilter onMatch="DENY" onMismatch="NEUTRAL" operator="or">
<KeyValuePair key="alertType" value="security"/>
</ThreadContextMapFilter>
<Policies>
<TimeBasedTriggeringPolicy />
<SizeBasedTriggeringPolicy size="250 MB"/>
</Policies>
<DefaultRolloverStrategy max="20"/>
</RollingRandomAccessFile>
----------------------
----------------------
</Appenders>

<Loggers>
<asyncRoot>
----------------------
----------------------
<AppenderRef ref="PEGAJSON"/>
<AppenderRef ref="ALERTJSON" level="ALERT"/>
</asyncRoot>
</Loggers>
</Configuration>