Support Article

Pega Marketing 7.13 on Pega 7.1.9 not function on EnterpriseDB

SA-32959

Summary



The user can't start Pega Marketing 7.13 on Pega 7.1.9; application server - weblogic; database - EnterpriseDB 9.3.1.3


Error Messages




Caused by: com.pega.pegarules.pub.database.DatabaseException: Database-General Unable to check for obsolete database triggers 0 A PRPC-supported database platform was not found: EnterpriseDB
From: (unknown)
Caused by SQL Problems.
Problem #1, SQLState null, Error code 0: java.sql.SQLException: A PRPC-supported database platform was not found: EnterpriseDB
at com.pega.pegarules.data.internal.access.DatabaseImpl.confirmDependentTriggersRemoved(DatabaseImpl.java:15164)
at com.pega.pegarules.data.internal.access.DatabaseImpl.<init>(DatabaseImpl.java:1735)
...


Steps to Reproduce



Start PRPC 7.1.9 with PM 7.13 on native edb jdbc driver.
Start PegaMarketing campaign


Root Cause



A software use or operation error.

Resolution


PostgreSQL is only supported for the Tomcat webserver.

Published January 27, 2017 - Updated January 31, 2017

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