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Support Article

Pega Mashup does not work on the Internet Explorer browser

SA-96214

Summary

User creates an application widget which is accessible by other applications. It works correctly when it is launched on the Chrome browser. However, it does not load when it is launched on the Internet Explorer (IE) browser.


Error Messages

Not Applicable


Steps to Reproduce

  1. Create a Pega Mashup
  2. Launch the application on the Chrome browser
  3. Verify if the widget works correctly
  4. Launch the application on the Internet Explorer browser. The screen does not load


Root Cause



A software use or operation error. Looping through object property using Object.keys is not supported on the Internet Explorer (IE) 8 browser. The portal is launched on the Internet Explorer (IE) browser 5 or 8 mode by default. This browser is not supported on Pega 8.

Resolution

Perform the following local-change: 
Use the Internet Explorer 11 or Edge browser.

 

 

Suggest Edit

Published January 20, 2020 - Updated December 2, 2021

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