Support Article
Pega Mashup does not work on the Internet Explorer browser
SA-96214
Summary
User creates an application widget which is accessible by other applications. It works correctly when it is launched on the Chrome browser. However, it does not load when it is launched on the Internet Explorer (IE) browser.
Error Messages
Not Applicable
Steps to Reproduce
- Create a Pega Mashup
- Launch the application on the Chrome browser
- Verify if the widget works correctly
- Launch the application on the Internet Explorer browser. The screen does not load
Root Cause
A software use or operation error. Looping through object property using Object.keys is not supported on the Internet Explorer (IE) 8 browser. The portal is launched on the Internet Explorer (IE) browser 5 or 8 mode by default. This browser is not supported on Pega 8.
Resolution
Perform the following local-change:
Use the Internet Explorer 11 or Edge browser.
Published January 20, 2020 - Updated December 2, 2021
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