Pega Mobile Client: Hang on logging in
SummaryUser complains that on iOS, using Pega Mobile Client version 22.214.171.124 to login to Pega 7.2.1 hang at "preparing application".
Error MessagesPega Mobile Client hang at "Preparing Application"
Steps to Reproduce1. In Pega 7.2.1, open the application rule.
2. Go to the Mobile tab.
3. Select "Pega 7 Mobile App".
4. On iOS device, start Pega Mobile Client version 126.96.36.199 and scan the QR code.
5. Open the application on the Pega Mobile Client.
6. Log in with the created user name and password. Pega Mobile Client hangs at "Preparing application".
Root CauseA defect in Pegasystems’ code or rules.
Note: The above reported issue exist on Pega 7.2 also. HFix-29036 will resolve the same on Pega 7.2.
Published May 8, 2017 - Updated May 17, 2017